Petunia Posted February 15, 2018 Share Posted February 15, 2018 I've received an email from the box office: if I'd like to swap A15 for AA15, the bench seat, which I've accepted. I don't know yet if they'll send a new E-ticket. Link to comment Share on other sites More sharing options...
Bluebird Posted February 16, 2018 Share Posted February 16, 2018 (edited) 17 hours ago, cackles said: I haven't heard anything from them either. I have a ticket for 21April - Row B. When I went to collect my reallocated tickets yesterday, I was told they are only contacting the people who are affected by the change. I got the impression that it's possible that the people affected are those who had seats in row A or who had seats with the higher numbers at the ends of the rows (the rows now have fewer seats). Edited February 16, 2018 by Bluebird 1 Link to comment Share on other sites More sharing options...
alison Posted February 16, 2018 Share Posted February 16, 2018 Ah. I would still expect them to notify the cast change, though - although that could be done by a general email. Link to comment Share on other sites More sharing options...
RuthE Posted February 16, 2018 Share Posted February 16, 2018 And I'm guessing that any of us who've been hoping some returns will pop up will have to wait until they've re-fitted-in all their existing audience members before they release anything else! Link to comment Share on other sites More sharing options...
RHowarth Posted March 5, 2018 Share Posted March 5, 2018 I got a call about this today and I'm in row E - they must still be jiggling things about! Link to comment Share on other sites More sharing options...
Sim Posted March 5, 2018 Share Posted March 5, 2018 I got a call on Saturday. I am still in row A, but there will now be a bench in front of me. They asked if I'd rather sit on the bench so that I were still in the front row. So I said I get a choice between an uncomfortable seat but a clear view, or a comfortable seat with perhaps someone's head blocking me? I was assured that my view wouldn't be impeded by the people on the bench, so I opted to keep my row A ticket. Most absurdly, I now have to post the ticket back to the Barbican box office. They will then send me a new ticket with the same seat number and row. I said that this was an absurd waste of time, paper, postage and effort for all concerned, especially the poor box office staff. He agreed but I could feel the heavy heave of his shoulders over the phone. They are just doing what they are told. I said "so I have to return you a ticket that says A18, and you will then send me a new ticket that says A18? That is ridiculous." He said it is something to do with an audit. I then asked him why the producers couldn't have got the seating layout correct before they put the tickets on sale. He said they were wondering that too, but that sadly there was nothing they could do about it. He then had to break the bad news that Ed is being replaced by Thiago....but I told him I already knew that so I had had time to recover from my disappointment! The whole thing sounds ludicrous to me, so I can only hope that the actual event will be much better organised and have much better production values and content. I am sure it will. 1 Link to comment Share on other sites More sharing options...
RHowarth Posted March 5, 2018 Share Posted March 5, 2018 Sim, he didn't tell me about the cast change (although I already knew) and just asked me to bring in my ticket on the day to swap it for a new one. I do feel for the box office staff though. 1 Link to comment Share on other sites More sharing options...
Vanartus Posted March 6, 2018 Share Posted March 6, 2018 Sigh. I wish I had got my act together and booked way back when. Sold out sold out...I keep checking but...sold out... Link to comment Share on other sites More sharing options...
fashionista Posted March 6, 2018 Share Posted March 6, 2018 13 hours ago, Sim said: I got a call on Saturday. I am still in row A, but there will now be a bench in front of me. They asked if I'd rather sit on the bench so that I were still in the front row. So I said I get a choice between an uncomfortable seat but a clear view, or a comfortable seat with perhaps someone's head blocking me? I was assured that my view wouldn't be impeded by the people on the bench, so I opted to keep my row A ticket. Most absurdly, I now have to post the ticket back to the Barbican box office. They will then send me a new ticket with the same seat number and row. I said that this was an absurd waste of time, paper, postage and effort for all concerned, especially the poor box office staff. He agreed but I could feel the heavy heave of his shoulders over the phone. They are just doing what they are told. I said "so I have to return you a ticket that says A18, and you will then send me a new ticket that says A18? That is ridiculous." He said it is something to do with an audit. I then asked him why the producers couldn't have got the seating layout correct before they put the tickets on sale. He said they were wondering that too, but that sadly there was nothing they could do about it. He then had to break the bad news that Ed is being replaced by Thiago....but I told him I already knew that so I had had time to recover from my disappointment! The whole thing sounds ludicrous to me, so I can only hope that the actual event will be much better organised and have much better production values and content. I am sure it will. Hi Sim, that is strange, as when the seat issue came up a few weeks ago, I phoned the Box Office and they told me that my seat was the same and just to go to the Box Office on the day. Particularly bemused as we are sitting next to each other??!! 1 Link to comment Share on other sites More sharing options...
capybara Posted March 6, 2018 Share Posted March 6, 2018 I had a phone call yesterday which was basically to say that my seats had moved from the end to the middle of the row! Link to comment Share on other sites More sharing options...
bridiem Posted March 6, 2018 Share Posted March 6, 2018 5 minutes ago, capybara said: I had a phone call yesterday which was basically to say that my seats had moved from the end to the middle of the row! For someone who didn't (unfortunately) book for this, this thread is (at the risk of being tactless) getting funnier and funnier! Though I'm so sorry about all the confusion etc, both for those going and for the box office staff who clearly don't quite know what they should be doing. 1 Link to comment Share on other sites More sharing options...
bangorballetboy Posted March 6, 2018 Share Posted March 6, 2018 11 minutes ago, capybara said: I had a phone call yesterday which was basically to say that my seats had moved from the end to the middle of the row! I'm looking forward to a similar call! Link to comment Share on other sites More sharing options...
zxDaveM Posted March 6, 2018 Share Posted March 6, 2018 24 minutes ago, capybara said: I had a phone call yesterday which was basically to say that my seats had moved from the end to the middle of the row! did they say who's lap you'll be sitting in? 6 Link to comment Share on other sites More sharing options...
capybara Posted March 6, 2018 Share Posted March 6, 2018 16 minutes ago, zxDaveM said: did they say who's lap you'll be sitting in? Link to comment Share on other sites More sharing options...
RuthE Posted March 6, 2018 Share Posted March 6, 2018 (edited) 9 hours ago, Vanartus said: Sigh. I wish I had got my act together and booked way back when. Sold out sold out...I keep checking but...sold out... Given that they're obviously dealing with a reconfiguration of the auditorium, I would imagine that if any returns have come in they'll have held on to them until they are sure all ticketholders have been reseated. My guess is that once they've dealt with that, you'll see returns appear here and there as normal. At least, that's what I would be doing if I had several existing ticket holders to relocate! (Edited to add - and now I see I already made this point further up the thread! Repeating myself, sorry...) Edited March 6, 2018 by RuthE 1 Link to comment Share on other sites More sharing options...
bridiem Posted March 6, 2018 Share Posted March 6, 2018 I find it difficult to believe that the performance/s will be more entertaining than this thread. Though I hope they are, for the sake of those going. 2 Link to comment Share on other sites More sharing options...
MargaretN7 Posted March 6, 2018 Share Posted March 6, 2018 When they gave me my replacement tickets they replaced Saturday evening with matinee. Fortunately mistake noticed and rectified while still possible. Link to comment Share on other sites More sharing options...
JohnS Posted March 6, 2018 Share Posted March 6, 2018 Is the reason there's no interval so we don't have a second chance to play musical chairs? 4 Link to comment Share on other sites More sharing options...
BMC Posted March 6, 2018 Share Posted March 6, 2018 I seem to have been moved to a 'similar seat' just at the opposite end of the row. Very curious! Link to comment Share on other sites More sharing options...
RuthE Posted March 11, 2018 Share Posted March 11, 2018 (edited) Handful of returns online now for the Friday night and Saturday matinee, including some front row for the latter. (Coinciding nicely with me being at the Barbican and having a ticket to return for credit!) Edited March 11, 2018 by RuthE 2 Link to comment Share on other sites More sharing options...
Xandra Newman Posted April 7, 2018 Share Posted April 7, 2018 https://www.barbican.org.uk/whats-on/2018/event/kenneth-macmillan-steps-back-in-time I am going with a few ballet friends to this event on 19 April. The ROH Manon cast on 19th April shows Hayward is replacing Morera so I am wondering will "Laiderette" be cancelled that evening? There is no information on the Barbican website whatsoever. Link to comment Share on other sites More sharing options...
alison Posted April 7, 2018 Share Posted April 7, 2018 Are you sure about that, Xandra? There was originally no performance scheduled for the 19th. Welcome to the forum, by the way! Link to comment Share on other sites More sharing options...
Sim Posted April 7, 2018 Share Posted April 7, 2018 Yes it will be going ahead on the 19th. Link to comment Share on other sites More sharing options...
Xandra Newman Posted April 7, 2018 Share Posted April 7, 2018 40 minutes ago, alison said: Are you sure about that, Xandra? There was originally no performance scheduled for the 19th. Welcome to the forum, by the way! Thank you Alison. I am pretty sure but I will double-check with my friend who booked the tickets. Link to comment Share on other sites More sharing options...
alison Posted April 7, 2018 Share Posted April 7, 2018 Well, that's weird, because I checked the Barbican website and it wasn't showing a performance on the 19th. https://www.barbican.org.uk/whats-on?dates[min]=2018-04-19&dates[max]=2018-04-19 Link to comment Share on other sites More sharing options...
Lizbie1 Posted April 8, 2018 Author Share Posted April 8, 2018 Well, nearly two months after JohnS alerted us, I thought I was in the clear (not that I'm bothered about it) but I've just had a message telling me about my new seat - they're taking their time, apparently! Link to comment Share on other sites More sharing options...
Xandra Newman Posted April 10, 2018 Share Posted April 10, 2018 On 4/7/2018 at 16:39, alison said: Well, that's weird, because I checked the Barbican website and it wasn't showing a performance on the 19th. https://www.barbican.org.uk/whats-on?dates[min]=2018-04-19&dates[max]=2018-04-19 I asked my ballet buddies and they said yes there is a performance on the 19th (so weird it doesn't come up on website. Why?) Link to comment Share on other sites More sharing options...
Xandra Newman Posted April 10, 2018 Share Posted April 10, 2018 http://www.viviana-durante.com It says on this website the Barbican performances will run from 18th to 21st April, and all the dancers participating are listed on there. Link to comment Share on other sites More sharing options...
Lizbie1 Posted April 10, 2018 Author Share Posted April 10, 2018 From near the beginning of this thread at http://www.balletcoforum.com/topic/17130-barbican-macmillan-steps-back-in-time/?do=findComment&comment=224933 "According to the Barbican website, there is no performance on Thursday, April 19. There are only four performances listed: April 18: 19:45 April 20: 19:45 April 21: 14:30 and 19:45" 1 Link to comment Share on other sites More sharing options...
Petunia Posted April 10, 2018 Share Posted April 10, 2018 But, but, but... https://tickets.barbican.org.uk/eticketing/performancelist.asp?shoID=43490 this is quite confusing. Kenneth MacMillan: Steps Back in Time Viviana Durante Company 18 Apr–21 Apr 2018, Pit Theatre And then ther are performances listed on the 19.-21.April, at 19:45 2 Link to comment Share on other sites More sharing options...
Bruce Wall Posted April 10, 2018 Share Posted April 10, 2018 (edited) Last night at the London Ballet Circle Ms. Durante suggested that there were some different dancers dancing at different performances - which makes sense - given the differing schedules of the participants. Edited April 10, 2018 by Bruce Wall Link to comment Share on other sites More sharing options...
Xandra Newman Posted April 10, 2018 Share Posted April 10, 2018 It's a bit regretful that ticket holders have to figure it all out. It's clear from the dancers listed on the Barbican website that they have omitted mentioning Principal dancer Yasmine Naghdi but she is listed as a dancer on http://www.viviana-durante.com/ Link to comment Share on other sites More sharing options...
cackles Posted April 10, 2018 Share Posted April 10, 2018 When I looked earlier Akane Takada was not listed as a Principal either. 1 Link to comment Share on other sites More sharing options...
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